Terms of Service

1. Acceptance of Terms

By accessing or using Funtoosh website, progressive web app, and related services (collectively, the “Platform”), you agree to these Terms of Service, Privacy Policy, and other policies referenced herein. If you do not agree, please do not use the Platform. Funtoosh is operated by Bhavyahaan Technology.

2. Definitions

• Anonymous Q&A: Public questions posted under your username; answers are anonymous to the asker and to other users. The asker may mark one answer as the Result.
• Confessions: Public posts whose author is not shown; other members may react and suggest.
• Anonymous Chat & Calls: Private chat, audio and video calls between members identified only by usernames, without a phone number requirement.
• Golden Card: A paid offer sent inside a chat to reveal identities to each other. It completes only if both sides accept.
• Cross Finger: An anonymous interest request to a profile; a chat opens only if the other person accepts.
• Sign-in: Email + password, or Google sign-in. Forgot-password uses a one-time code emailed to you, valid 10 minutes.
• Wallet: Internal INR ledger with a Deposit balance (money you add) and an Earnings balance (money you receive), used for paid chat, calls, Golden Card, Funtoosh Plus, ads and shop orders.
• Funtoosh Plus: An optional monthly subscription with extra perks.
• User Profiles: Pseudonymous profiles with username, display name, bio, avatar and discovery preferences.

3. Eligibility

• You must be at least 18 years old to create an account. Under India's DPDP Act 2023 everyone under 18 is a "Child", and Funtoosh does not knowingly create or operate accounts for children.
• You must comply with local laws regarding anonymous communication and financial transactions.
• One person, one account. Creating or operating more than one account — including to evade a block, ban, cooldown or quota — may result in suspension of every account involved.
• Business accounts must provide accurate business information where wallet payouts are involved.

4. Accounts & Anonymity

4.1 Registration

Sign-up requires a name, an email address and a password, or a Google account, plus a unique username. Your name is used for display and for wallet compliance where applicable; you may use a pseudonym consistent with community standards, but wallet withdrawals require KYC with accurate legal information.

4.2 Anonymity Responsibility

• Your username is your public identity; keep private information private if you wish to remain anonymous.
• Do not attempt to de-anonymize others via IP grabbing, social engineering, or unauthorized data aggregation — results in immediate suspension per Account Suspension Policy.
• Keep your email and password secure; enable two-factor authentication (authenticator app) in Settings if you want a second step at sign-in.

5. Acceptable Conduct

To maintain a safe environment for anonymous communication, you agree not to:

• Harass, threaten, dox, stalk, or incite violence or self-harm
• Share Child Sexual Abuse Material, non-consensual intimate imagery, or sexual content involving minors — zero tolerance, immediate ban and legal report
• Distribute spam, scams, phishing, malware, crypto drainers, or engage in fraud
• Impersonate Funtoosh staff, use official badges without authorization, or create deceptive profiles
• Attempt to reverse engineer, scrape at scale, disrupt our servers, or bypass security monitoring
• Buy, sell, or trade accounts or wallet balances

We employ content moderation for reported content, automated spam and abuse filters over content and metadata, and human review before account-level action. Funtoosh is not end-to-end encrypted.

6. Content & Ownership

6.1 Your Content

You retain ownership of messages, media, and profile content you create. By sending, you grant recipient a non-exclusive license to view. For discovery or promotional purposes, you grant Funtoosh a limited license to display your public profile (username, bio, avatar) where you opt-in to discovery.

6.2 Platform Content

Landing page, branding, UI, and advertisements are owned by Funtoosh. Do not copy or reproduce without permission per Intellectual Property Policy.

7. Wallet & Payments

7.1 Recharge (Deposit)

• Recharge in INR only via UPI, debit/credit cards or net banking through PayGlocal checkout. There is no international or foreign-currency recharge.
• Minimum recharge is ₹100. Without KYC, your total wallet balance (Deposit + Earnings + On Hold) is capped at ₹10,000. Both limits are admin-configurable and the current values are shown in the Wallet.
• Deposit balance can be spent on Funtoosh services; it is not refundable to your bank or UPI in the normal course (see Refund Policy).

7.2 Earnings, Commission & Withdrawals

• When you receive money (paid chat, calls, accepted Golden Cards, confession suggestions), Funtoosh retains a platform commission. The default commission is 50%; the Funtoosh team may set a different percentage for an individual creator. Your applicable split is shown in the Wallet before you earn.
• Withdrawals require completed KYC (PAN, Aadhaar and selfie, reviewed by our team). Minimum withdrawal is ₹1,000; the daily cap for verified users is ₹25,000 (both admin-configurable).
• A 5% platform fee is deducted from each withdrawal. Where Section 194J of the Income Tax Act applies, 10% TDS is withheld once your withdrawals in a financial year cross ₹30,000; TDS is a statutory deduction, not a platform fee.
• Withdrawals are paid to your verified bank account or UPI after review; rejected requests are returned to your Earnings balance.

7.3 Wallet PIN & Security

The Wallet is protected by a PIN you set; spends above the in-app threshold ask for the PIN again. Funtoosh may freeze a wallet during a fraud or abuse review as described in the Wallet Policy.

7A. Paid Features & Pricing

Prices on Funtoosh are not fixed. Creators set their own rates within floors set by the Funtoosh team, and the team may change floors, minimums and subscription prices from the admin panel at any time. The exact amount is always shown to you before you confirm a payment, and that on-screen amount is the amount that applies.

• Questions, answers, Results and confessions are free.
• Paid chat: the first few messages in a chat are free; after that each message is charged at the per-message rate set by the person you are chatting with. The rate is shown before you continue.
• Audio and video calls: billed per minute at the rate set by the receiver, shown before the call connects.
• Golden Card: a paid offer with a minimum amount set by the receiver (subject to an admin floor). GST, where enabled, is added on top and shown before you send. If the receiver declines, or the card expires unanswered (15 days; 5 days if the receiver is a Plus member), the full amount including GST is returned to your Deposit balance.
• Cross Finger: free, subject to monthly quotas and cooldowns that differ for free and Plus members.
• Funtoosh Plus: a monthly subscription paid from the wallet. The current price and perk list are shown on the Plus page in the app. Plus does not auto-renew from your bank; it renews only when you pay again from the wallet.
• Shop: official Funtoosh merchandise sold under the Shop Policies, payable from the Funtoosh Wallet deposit balance.

8. Advertisements

Funtoosh runs its own advertising system — no Google Ads or third-party ad networks. Members can promote their profile or a video ad in designated sections by paying from the wallet; the current placement prices are shown on the Ads page in the app. Every ad is reviewed by the Funtoosh team before it goes live, is clearly marked as Sponsored, and must comply with our Content Policy and Anti-Spam Policy. Funtoosh may also show its own house promotions. Ad fees are non-refundable once the ad has been approved and shown.

9. Account Suspension & Termination

We may suspend, limit discovery, or terminate accounts that violate these Terms, Community Guidelines, Content Policy, Acceptable Use Policy, or Safety Policy. See /account-suspension for detailed process and appeal mechanism.

You may request account deletion at any time under Settings → Account. In compliance with the Digital Personal Data Protection Act, 2023, confirming deletion starts a 30-day statutory grace period:

• Day 1 Platform Invisibility: Your account is hidden immediately from all public surfaces, discovery, and search; your profile returns 404, revealed name snapshots are suppressed, and existing chat threads mask your identity as "Funtoosh User".
• Cancellation & Restoration: You may cancel deletion at any point during the 30 days by signing in and selecting "Cancel Deletion", which restores your account and content completely.
• Finalisation (Day 30): After 30 days, deletion is final and all profile data and credentials are permanently destroyed.
• Retained Records: A PII-free compliance audit record (using HMAC-SHA256 subject hashes) is retained for 365 days pursuant to DPDP statutory obligations. Invoice and tax records are retained for 8 years from the end of the financial year under Section 44AA of the Income Tax Act, 1961 and anti-fraud regulations.

10. Disclaimer

Platform is provided “as is” without warranties. We strive for 99.9% uptime but cannot guarantee uninterrupted service, especially during security updates. Anonymous messaging carries inherent risks; use blocking and reporting features for safety. Wallet is not a bank; Funtoosh is not a financial advisor.

11. Limitation of Liability

To the maximum extent permitted by law, Funtoosh's total liability to you is limited to the amount you paid Funtoosh for services in the last 12 months or ₹8,000, whichever is higher. We are not liable for indirect, incidental, or consequential damages arising from anonymous interactions, wallet transactions, calls, or advertisements.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Disputes are raised first via [email protected], then via Grievance Redressal per the IT Act, then by binding arbitration in Kanpur, Uttar Pradesh, India, unless consumer protection law requires otherwise. Details at /grievance-redressal.

13. Changes to Terms

Material changes will be notified via in-app banner and posted at /terms with 30-day notice where required. Version history is maintained. When re-acceptance is required, you must affirmatively accept the updated terms in Funtoosh before continuing to use protected account features — continued use alone is not treated as acceptance.

14. Contact Information

• General Support: [email protected] — reply within 24 hours (Mon–Sat, 10 AM – 6 PM IST)
• Legal: [email protected]
• Grievance Officer: [email protected] — details at /grievance-redressal, response 15 days per IT Act
• Business: [email protected]
• Copyright: [email protected] — per Copyright Policy

User Responsibilities

• Comply with all policies, respect anonymity, use blocking/reporting responsibly
• Keep account secure, do not share your password or one-time codes, do not attempt fraud or spam

Platform Responsibilities

• Provide secure anonymous Q&A, confessions, chat and calls, password/Google sign-in, the wallet, privacy protection, security monitoring, content moderation for reported content, fraud and abuse prevention
• Maintain transparent policies and timely support