Contact Us
Every issue resolved — by email or phone, with a reply within 24 hours 🙏🔱
1. Overview
Funtoosh Managed By Somesh Mishra
📍 D 24/8, Himalay Bhawan, Shatabdi Nagar, Panki, Kanpur, Uttar Pradesh 208020, India
📞 Contact no.: +91 94540 43072
✉️ Email: [email protected]
Funtoosh is a premium anonymous messaging platform made in India 🇮🇳 (Kanpur, Uttar Pradesh). Whether you are facing login issues, wallet/payment problems, safety concerns, Golden Card issues, or you want to report content — our team is here to help. Please pick the right channel below for the fastest reply.
We reply in English and Hindi — write in whichever language you prefer. 🙏
Message us directly
Lands straight in our support inbox — fastest way to reach us.
2. Quick Contacts
3. General Support
General Support
Sign-in, verification codes, profile, Golden Card, bugs, and feedback
- Email: [email protected]
- Phone: +91 94540 43072 (WhatsApp available)
Please include your registered email, device info, and a screenshot. Never share your OTP with anyone.
4. Wallet & Billing Support
Wallet, Payments & Refunds
Add money, UPI, Cashfree, withdrawal, Golden Card escrow, refunds
- Email: [email protected] (subject: Wallet – Issue)
- Please share your Cashfree txnid (visible on payment result page and Wallet History), amount, and date.
- If money was debited but wallet not credited: no need to panic — auto-reversal in 24h, else email us.
5. Safety, Abuse & Content Reports
Safety & Abuse
Harassment, spam, fake accounts, illegal content
- In-app reporting (fastest): Long-press any post/answer → Report → select reason.
- Email: [email protected] (subject: Safety).
- Child sexual abuse material (CSAM), threats of violence, or self-harm: we act within 24 hours and report to authorities as per law.
6. Legal, Grievance Officer & Privacy
Legal & Grievance
Law enforcement, IT Act grievances, privacy requests
- Grievance Officer (per IT Act 2000 & DPDP Act 2023): Somesh Ansh Mishra
- Email: [email protected] (subject: Grievance)
- Phone: +91 94540 43072 (Mon–Sat, 10 AM – 6 PM IST)
- Resolution time: Within 15 days as per IT (Intermediary Guidelines) Rules 2021.
- For legal notices / court orders from law enforcement, email from an official government domain if possible.
7. Copyright Complaint
Copyright / DMCA
Takedown for copyrighted content
- Email: [email protected] (subject: Copyright)
- Please include: link to the post/answer, your ownership proof, good-faith statement, and physical/electronic signature per our Copyright Policy.
8. Business & Advertisement
Business / Partnerships
Partnerships, creator collaborations, college fests, influencers —
Email: [email protected]
Advertisement
Premium in-app branded cards, event promotions, creator collabs —
Email: [email protected]
9. Response Time
| Request Type | Channel | Response |
|---|---|---|
| General support | Email / Call | Within 24 hours |
| Wallet / Payment | 3 business days | |
| Safety / Abuse | In-app / Email | Within 24 hours |
| Grievance Officer | 15 days (per IT Act) | |
| Copyright | 3 business days | |
| Business / Ads | 3–5 business days |
10. Registered Address
Funtoosh
D 24/8, Himalay Bhawan,
Shatabdi Nagar, Panki,
Kanpur,
Uttar Pradesh – 208020,
India 🇮🇳
Made with ❤️ in Kanpur, Uttar Pradesh · 🙏🔱
Grievance Officer (IT Rules 2021)
Somesh Mishra
D 24/8, Himalay Bhawan,
Shatabdi Nagar, Panki,
Kanpur,
Uttar Pradesh – 208020,
India
Email: [email protected]
Phone: +91 94540 43072 (10 AM – 6 PM IST)
Statutory timelines we work to: acknowledgement within 24 hours; disposal within 15 days; prohibited content under Rule 3(2)(b) within 72 hours; non-consensual sexually explicit or morphed content under Rule 4(1)(p) within 24 hours; court or government orders under Rule 3(1)(d) within 36 hours. Removed content and the associated records are retained for 180 days for investigation purposes. These are the limits set by law for us to act within; they are not a guarantee of any particular outcome on any particular report.
Before we remove or disable content on our own initiative, Rule 4(8) requires us to notify you with reasons and give you a reasonable opportunity to dispute it. Automated tools may flag content, but a human reviews before any account-level action is taken. See the Transparency Report.
Your rights under the DPDP Act 2023
- Notice and consent (§5): we tell you what we collect and why before you agree, and you can withdraw consent at any time in Settings.
- Purpose limitation (§4, §6): your data is used only for running Funtoosh, safety, payments and legal obligations — never sold, never used to build advertising profiles.
- Access and correction (§11): you can view and correct your profile data in Settings.
- Erasure (§12): you can delete your account from Settings → Account. See Data Retention for what the law requires us to keep afterwards, and for how long.
- Retention limit (§8(7)): we erase personal data once the purpose it was collected for is over, unless a law requires us to keep it.
- Grievance redressal (§13): write to the officer named above, or use Grievance Redressal. Unsatisfied with the decision? Appeal to the Grievance Appellate Committee within 30 days. Data protection queries: [email protected].
Age: Funtoosh is for users aged 18 and over. Under the DPDP Act 2023 a person under 18 is a Child and we do not knowingly create accounts for them. No guarantees: Funtoosh is provided on an as-is basis. Nothing on this page is a guarantee of any specific result, earning, delivery time or moderation outcome.