Funtoosh
Policy DocumentProduction Ready

How Funtoosh Works

Anonymous Q&A, confessions, chat and calls, Golden Card, wallet, Funtoosh Plus and safety — how each part actually works.

Effective: September 23, 2026Last updated: September 23, 2026HTTPS/TLS in transit • Designated sensitive records use application-level encryption

1. Overview

Funtoosh is an anonymous Q&A, confession and chat platform made in Kanpur, India. You pick a username, no phone number is needed, and you sign in with email + password or Google. This guide explains how questions and answers, confessions, chat and calls, Golden Card, Cross Finger, the wallet, Funtoosh Plus, ads, the shop and safety work today. Where a policy and this page disagree, the policy wins.

2. Q&A, Confessions & Chat

  • Anonymous questions: Anyone can ask a question on a public profile without revealing who they are. The profile owner answers publicly; the asker stays anonymous unless they choose to reveal themselves.
  • Confessions: Post anonymously to the public Confessions feed. Readers can react (hugs) and, where the author allows, send paid suggestions.
  • Chat: One-to-one chat with images, a per-chat lock PIN, and message requests from people you have not chatted with. Chats are encrypted in transit (HTTPS/TLS) and at rest; Funtoosh is not end-to-end encrypted and there are no disappearing messages or screenshot alerts.
  • Rate limits: New conversations, questions and confessions are rate-limited per account to prevent spam, per the Anti-Spam Policy.

3. Sign-In & Account Security

  • How you sign in: Email + password, or one-click Google sign-in. No phone number or SMS.
  • Signup: Full name, email, a password (or Google), then username, date of birth (18+), gender and city. You start without the profile verification tick — that is a separate, admin-reviewed process.
  • Email tick: Signing in with Google proves you own the address and puts a tick next to your email in Settings.
  • Two-factor (2FA): Optional TOTP authenticator app as a second step at login, with one-time backup codes shown once when you enable it.
  • Forgot password: A 6-digit code is emailed to you and is valid for 10 minutes. Accounts with 2FA enabled also confirm with the authenticator code.
  • Wallet PIN: A separate PIN protects every wallet spend and withdrawal; optional fingerprint/face unlock on Android.
  • Session: HttpOnly, SameSite Lax secure cookie for up to 90 days; Log Out ends it everywhere on that device.

4. Profiles, Golden Card & Cross Finger

  • Profile: Username, display name, bio, avatar, city — pseudonymous, editable any time. Public profiles are visible to visitors; any action needs sign-in.
  • Golden Card: Send a Golden Card with an amount you choose (at or above the receiver's minimum) to ask someone to reveal identities to each other. Accept → both identities are revealed; decline or no answer within 15 days (5 days for Plus receivers) → full refund to your wallet.
  • Cross Finger 🤞: A free anonymous interest request. If both people cross fingers, it's a match. Monthly quota: 10 free, 100 with Funtoosh Plus, with cooldowns; profile owners can switch requests off.
  • Blocking & reporting: Block in one tap to stop questions, chat, calls, Golden Cards and Cross Finger; manage from Settings → Interactions. Report from any profile, question or message.

5. Wallet & Payments

  • Recharge in INR via UPI, cards or net banking through Cashfree, Razorpay or PayU. Minimum ₹100; balance cap ₹10,000 without KYC (defaults, admin-configurable, shown in the Wallet).
  • Three balances: Deposit (added by you, spendable, not withdrawable), Earnings (received from others, withdrawable after KYC) and On Hold (pending Golden Cards).
  • Withdrawals: Earnings only, KYC (PAN + Aadhaar + selfie) first, minimum ₹1,000, 5% fee, TDS 10% after ₹30,000 in a financial year, to UPI/bank after admin review. Full history and monthly statements in the Wallet.
  • Creators set their own per-message chat rate and per-minute audio/video call rates in Settings → Interactions, above floors set by the Funtoosh team.
  • Each chat starts with a few free messages; after that you see the rate and confirm before the first paid message. Each paid message is held in escrow until the other person replies (no reply in 7 days → automatic refund). Calls show the per-minute rate before connecting.
  • Funtoosh keeps a commission from every earning (default 50%, per-creator adjustable by the team); the rest lands in the creator's Earnings. Rates and splits are always shown before you pay or in your Wallet.

7. Funtoosh Plus

  • A monthly membership paid from your wallet. It does not auto-renew — you pay again when you want another month.
  • Perks today include a larger Cross Finger quota, shorter cooldowns, a shorter Golden Card window when you are the receiver, and a PRO badge; the current perk list and price are shown on the Plus page in the app.
  • Non-refundable once activated, per the Refund Policy.

8. Ads & Shop

  • Ads: Members can promote a profile or a short video in designated sections of the landing page and app. Placements are paid from the wallet, priced per section per month or year (prices on the Ads page), and go live only after review. All ads are marked Sponsored. No Google Ads or third-party trackers.
  • Shop: Official Funtoosh merchandise, paid from the wallet or directly through the payment gateway, with GST-inclusive prices, order tracking, invoices and the Shop Policies for delivery and returns.

9. Safety & Content Moderation

  • Safety tools: Block and report in one tap, message requests, chat lock PIN, Cross Finger off-switch, wallet PIN and limits.
  • Moderation: Private chats are not pre-scanned; reported messages, public questions, answers, confessions, profiles and ads are reviewed by the Funtoosh team.
  • Enforcement: Warning → mute → discovery removal → suspension → permanent termination per the Account Suspension & Termination Policy, with appeal.

10. Privacy & Security

  • Privacy: No advertising trackers, essential cookies only, no phone number, no behavioural profiling — per the Privacy Policy and Cookie Policy.
  • Security: HTTPS/TLS with HSTS, encryption at rest, hashed passwords, optional TOTP 2FA, wallet PIN, rate limits and audit logs — per the Security page.
  • Retention: Account data until you delete (30-day grace), financial records for the legally required period — per the Data Retention & Deletion Policy.

11. Roadmap

Live today: Q&A, confessions, chat, audio/video calls, Golden Card, Cross Finger, wallet with KYC and withdrawals, Funtoosh Plus, ads, shop, Android app. What comes next is announced in-app; nothing on this page is a promise of a future feature.

12. User Responsibilities

  • Follow the Community Guidelines, Content Policy, Acceptable Use and Safety Policy.
  • Keep your password, 2FA codes and wallet PIN private; check the amount on screen before every payment.

13. Platform Responsibilities

  • Run the service securely, show every price before payment, review reports, and keep the policies, Transparency page and this guide accurate.

14. Contact & Support

  • Support: [email protected] — Mon–Sat, 10 AM – 6 PM IST, reply within 24–48 hours
  • Grievance Officer: [email protected] — 15 days per IT Act, details at /grievance-redressal

Effective Date: September 23, 2026 • Last Updated: September 23, 2026

Grievance Officer (IT Rules 2021)

Somesh Mishra
D 24/8, Himalay Bhawan,
Shatabdi Nagar, Panki,
Kanpur,
Uttar Pradesh – 208020,
India
Email: [email protected]
Phone: +91 94540 43072 (10 AM – 6 PM IST)

Statutory timelines we work to: acknowledgement within 24 hours; disposal within 15 days; prohibited content under Rule 3(2)(b) within 72 hours; non-consensual sexually explicit or morphed content under Rule 4(1)(p) within 24 hours; court or government orders under Rule 3(1)(d) within 36 hours. Removed content and the associated records are retained for 180 days for investigation purposes. These are the limits set by law for us to act within; they are not a guarantee of any particular outcome on any particular report.

Before we remove or disable content on our own initiative, Rule 4(8) requires us to notify you with reasons and give you a reasonable opportunity to dispute it. Automated tools may flag content, but a human reviews before any account-level action is taken. See the Transparency Report.

Your rights under the DPDP Act 2023

  • Notice and consent (§5): we tell you what we collect and why before you agree, and you can withdraw consent at any time in Settings.
  • Purpose limitation (§4, §6): your data is used only for running Funtoosh, safety, payments and legal obligations — never sold, never used to build advertising profiles.
  • Access and correction (§11): you can view and correct your profile data in Settings.
  • Erasure (§12): you can delete your account from Settings → Account. See Data Retention for what the law requires us to keep afterwards, and for how long.
  • Retention limit (§8(7)): we erase personal data once the purpose it was collected for is over, unless a law requires us to keep it.
  • Grievance redressal (§13): write to the officer named above, or use Grievance Redressal. Unsatisfied with the decision? Appeal to the Grievance Appellate Committee within 30 days. Data protection queries: [email protected].

Age: Funtoosh is for users aged 18 and over. Under the DPDP Act 2023 a person under 18 is a Child and we do not knowingly create accounts for them. No guarantees: Funtoosh is provided on an as-is basis. Nothing on this page is a guarantee of any specific result, earning, delivery time or moderation outcome.

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